‘The Lounge’ at Logan International Airport: Review in 360 Degrees

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Last week, I took a flight out of Logan Airport in Boston to Newark Airport in New Jersey. This was my first ever outbound experience in Logan. I had a lot of time to kill because I had gotten there early and security moved really fast. Since I had so much time left, I decided to stop by ‘The Lounge‘ instead of waiting for my flight by the busy Gate area. ‘The Lounge’ was the only Priority Pass lounge in Terminal C of Logan International, so it was my only option. Prior to stopping by, I had read some very mixed reviews about the place so I knew I had to check it out for myself.

(I received my free Priority Pass membership through my Chase Sapphire Reserve Card).

Upon entering, I was greeted by a friendly employee who took my boarding pass and Priority Pass card, checked them, then sent me on my way. The lounge was pretty empty when I got there. First thing I noticed was how clean it appeared. Perhaps this had something to do with the fact that I was there at a weird time on a weekday, but either way, no complaints.

On my right, I noticed rows of individual couches. Toward the far end were more couches but blocked from my view due to dividers. Along the wall, I noticed a coffee machine which I immediately took advantage of for a latte.

the lounge

I then proceeded to look for a seat. I knew I wanted some privacy, but I also wanted to sit by the window. I ended up choosing a window table by the dining area. I then went over to check out the food.

As mentioned in Yelp reviews, the food selection wasn’t particularly great, though I don’t know if it’s different during lunch hours. There were a few cereals on the right if I’m not mistaken, along with miscellaneous fruit and some breads. There was also a bunch of Chewy bars so I grabbed a few of those. The main attraction at the food area was the quick pancake maker. I gave it a try and admittedly, the pancake tasted fine. I then grabbed a soda and came back to my seat to eat.

the lounge logan pancake makerPancake machine

There was a bar right below a big TV screen. I didn’t feel like drinking so early in the morning, but they had enough alcohol to wind down or get turnt up for any stressed out travelers.

There is WiFi available, but it wasn’t private lounge WiFi. Rather, it was the connection for all of the airport. Which is still better than nothing.

the lounge logan A view of my plane from inside ‘The Lounge.’

The bathroom had a few stalls and urinals, but one of the stalls was pretty dirty. They focus on cleaning the tables outside a lot, but they should consider focusing on the bathrooms too.

Overall, I had a decent experience in ‘The Lounge.’ It is very bare bones. It has your standard couches, table seating, limited food options, and beverages available that other lounges have. It lacks the bells and whistles of higher end lounges. No showers in here like the AMEX Centurion Lounges. It’s not the best lounge available by any means, but it definitely beats waiting in the crowded Gate area. If you have a layover or time before your flight, set up camp here, grab a drink, and charge your electronic devices. Alternatively, if you have access to the Delta Sky Club for instance, I would definitely opt to do that instead.

Other Thoughts

By the way, I want to say that the employees at Logan have been some of the friendliest I’ve ever encountered in domestic airports. At one point, this security lady looked at me and just started smiling. Conditioned to hostility in airports, I actually asked if there was anything she needed to see, because that kind of nice gesture was off-putting for someone who regularly flies out of LaGuardia and JFK. She just wanted to make sure I knew where I was going and that I was having a nice day. The second security person checked my bags, then asked me for my gate; then proceeded to explain to me just how to get there, without being prompted.

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